NSHEP (National Student Housing Excellence Partnership) is a group founded on promoting best practice within student accommodation in the UK.
We house over 11,000 students in the UK in a combination of HMO (House of Multiple Occupancy) properties and PBSA (Purpose Built Student Accommodation) developments.
Founded in 2013, NSHEP members meet on a regular basis to discuss improving standards within the student accommodation market with the intention of being continued market leaders.
All members of NSHEP have been selected due to being market leaders in their cities and sharing values of other members.
Bill Free Homes
Based in Durham City www.billfreehomes.com
“We are a multi award-winning student letting agency, based in Durham city offering bill free house to the students of Durham University and New College Durham and accommodation for professionals. We have been providing student accommodation in Durham since 1996 but have been providing Bill Free accommodation since 2004.
We are an exciting, expanding, approachable and innovative team, always striving for ways to improve our service for both of our client bases. We have over 75 years combined experience at providing top quality accommodation and impeccable service to our tenants and landlords.
Today, we are constantly looking to improve our award winning service to become even better, we have keen aim to be innovative and be at the forefront of using new technology to improve the experience of our customers.”
Based in Loughborough, Hull and Lincoln www.loc8me.co.uk
“Loc8me is a quality student accommodation professional, run by past students of Loughborough University. Above all our competitors, we have a deep understanding of our clients’ needs and specifically the needs of Loughborough students. We know where students want to live, what type of houses they want, and the type of customer service they expect. We take great pride in understanding our customers and providing them not only with the highest standard of student living, but a friendly and approachable customer service.”
Luxury Student Homes
Based in Liverpool www.luxurystudenthomes.co.uk
“All of our Luxury Student Homes are in excellent locations and in the heart of the action but its the luxury finish which makes our houses stand out from the crowd. All of our homes are pristine and well presented with cool furniture, great kitchens and bathrooms as standard but we go the extra distance and kit the house out with great facilities too.
Having spent our student years in traditional ‘student digs’ we know what a difference it makes to have a home with the convenience of a dishwasher, washing machine and tumble drier. During your stay you can also enjoy the full Virgin Media package on your 50 inch plasma TV. The latest film releases, the biggest matches; you choose! Plus you can really feel the benefit of having superfast 60Mb broadband and wifi thoroughout the house when working on assignments, keeping in touch with friends and streaming movies/Xbox etc. We work hard to make sure our houses have home comforts and conveniences plus the best entertainment and technology out there.
Once you’ve moved in to one of our homes we look after our tenants by responding quickly to calls and following up on any issues that need resolution. We believe that we offer the best service in the Liverpool market!”
Based in Birmingham, Nottingham and Bristol www.purplefrogproperty.com
“We’re Patrick and Greg; we created Purple Frog in 2007 whilst we were studying at the University of Birmingham; we were certain we could change student accommodation for the better and provide the service that tenants and landlords deserved.
We started Purple Frog to work around students’ needs. That meant the right properties, the right opening times, arranging viewings around you and giving a proper level of service.
Everything is built around giving students what they want. And that’s how the business thrives.
Even our name was built with students in mind.
We want to attract good landlords with great property. To do this we also work to their needs and create the service they want.
Equally for PBSA owners and investors we create best service and make a real difference. We do this by working around the students and partners we serve.
By doing this we make student living easier. We tailor our service to every individual, and we strive to be the best, every single day.”
Based in York www.sinclair-properties.com
“Sinclair Properties is the longest established student Lettings Agency in York. Established in 2000, we have built up an enviable reputation for providing the highest standard student accommodation in York, coupled with an excellent level of service.
We specialise solely in providing the very best accommodation for students and academic staff. We employ 14 staff who are all trained and experienced in their respective areas of work, the majority of whom also being property landlords in their own right.
Sinclair Properties is accredited by The National Approved Letting Scheme (NALS) for lettings and property management and is registered under the SAFEagent scheme. These accolades give peace of mind to both landlords and tenants in knowing that they are dealing with a company that agrees to meet professionally high standards of customer service, has separate audited ‘client monies’ bank accounts and has in place the necessary insurances to protect ‘clients’ monies.
Our knowledge and experience of the York student lettings market is second to none. We can therefore give expert advice to landlords on where and what to buy to achieve the best investment.”
Based in Cheltenham and Gloucester ww.carlainproperty.co.uk
“Carlain Property® is a family business. We specialise in renting top quality homes to students. Our houses are in central locations, conveniently close to college campuses.
Tenants’ satisfaction in our objective. Often new tenants are introduced by existing tenants though we attend the University of Gloucestershire Students’ Union Freshers Fayre every year where visitors to our stand can register to be sent our availability list each autumn.
We own and manage our houses so we take a personal interest in keeping our tenants happy.
Prompt and efficient maintenance is important and we professionally clean all of our houses during the summer changeover. An excellent and friendly support team provide a rapid response when needed and includes Builders, Locksmith, Electrician, Plumber, Gas Engineer and Gardener.
Then there is the annual party for our tenants!”
Based in Lancaster www.mightyhouse.co.uk
“Mighty House is owned and run by Chartered Surveyors who are passionate about property and customer service!
We are multiple property Landlords, property investors and developers ourselves and bring an exceptional range of skills and experience to the business. As a result we offer a range of services and customer service that we would want to receive ourselves.”
Based in Headingley, Leeds www.sugarhouseproperties.co.uk
“Sugarhouse Properties is a forward thinking company with fresh ideas and a wealth of collective experience in lettings and property management. We are based in central Headingley which allows our market coverage to reach all areas across Leeds and beyond.We deal with all aspects of Student and Professional Rentals, from matching tenants to properties, offering extensive All Inclusive rent packages, and undertaking refurbishments and repairs of all shapes and sizes. Our aim is simply to provide the best possible level of service and the best possible standard of property for our clients as we seek to put responsible landlords in touch with quality tenants.”